Payment records exist
Booking systems already show that payment was processed.
WHY ONFINGA EXISTS
Evidence should exist before the dispute begins.
When a chargeback happens, short-term rental operators are asked to prove what happened before payment.
But most evidence is reconstructed after the dispute begins.
Emails. Messages. Booking records. Policies. Screenshots.
Onfinga exists because the confirmation moment should not disappear.
Preserve what the guest reviewed, accepted, and confirmed before payment.
THE PRINCIPLE
Onfinga is not chargeback prevention.
A chargeback begins with the guest’s bank.
Onfinga does not stop a guest from filing one.
Onfinga helps operators preserve confirmation evidence before one happens.
You cannot control when a chargeback is filed. You can control whether the confirmation record already exists.
THE OBSERVATION
The payment record already exists. The confirmation record often does not.
Confirmation records are missing
What the guest reviewed, accepted, and confirmed is often scattered.
Evidence gets rebuilt later
Operators spend hours assembling evidence after a chargeback begins.
WHY SHORT-TERM RENTALS FIRST
Short-term rentals are where the evidence gap is painful.
Can you prove what the guest confirmed before payment?
Direct-booking operators and property managers deal with high-value bookings, cancellation policies, refund rules, guest communications, and payment disputes.
When a chargeback arrives, the question is simple:
That is why Onfinga starts with short-term rental operators.
High-value bookings
Policy-heavy transactions
Direct payment exposure
Fragmented evidence
Start with real bookings.
Run a 30-day pilot and evaluate whether Purchase Confirmation Records fit your booking and dispute workflow.
No claim of preventing chargebacks. Just structured confirmation evidence created before payment.