📘 Onfinga Accessibility Statement (Official)

At Onfinga, we are committed to ensuring that our platform is accessible to the widest possible audience, including people with disabilities. We believe accessibility is an essential part of building trustworthy, inclusive technology for retailers around the world.

Although Onfinga is a business-to-business (B2B) software service and not a consumer-facing retail website, we voluntarily strive to align our web platform and documentation with accessibility best practices and recognized guidelines.

Our Commitment

We aim to maintain an experience that allows users to:

• Navigate the platform using assistive technologies
• Operate core functions via keyboard
• Understand content clearly, with consistent layout and structure
• Access information without relying solely on visual cues
• Receive support if accessibility barriers are encountered

Our ongoing objective is to align with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, wherever feasible.

What We Are Doing

To support accessibility, Onfinga has implemented or is in the process of implementing:

• Readable semantic HTML
• Alt text for meaningful images and icons
• ARIA labels for interactive elements
• Keyboard navigation support
• Clear contrast ratios between text and background
• Scalable text without breaking layout
• Consistent design patterns across the interface
• Skip-to-content navigation
• Accessible form labels and error states

Our development includes regular reviews of:

• UI components
• Page templates
• New features
• Third-party integrations

We treat accessibility as a continuous, iterative effort.

Third-Party Content

Onfinga integrates with various third-party systems (e-commerce platforms, payment providers, fulfillment partners). While we do not control the accessibility of those external websites or tools, we encourage all partners to follow accessibility best practices.

Feedback & Assistance

We welcome feedback that helps us improve accessibility for all users.

If you experience difficulty accessing any part of Onfinga or need assistance:
📧 accessibility@onfinga.net

Please include:

• The URL or feature you were trying to use
• The problem you encountered
• The assistive technology, browser, or device you were using

We will review your feedback promptly and work to resolve issues in a timely manner.

Limitations & Scope

Onfinga:

• Does not collect consumer personal data
• Does not process payments
• Is not a storefront or public accommodation site
• Provides services exclusively to retailers and businesses

Nevertheless, we remain committed to maintaining accessibility so that all authorized users can operate our platform effectively.

Continuous Improvement

As Onfinga evolves, we will regularly reassess our accessibility practices and update this statement to reflect ongoing improvements.

If you have questions about our approach to accessibility, we are here to help.